﻿{"id":1009,"date":"2024-08-20T11:34:11","date_gmt":"2024-08-20T11:34:11","guid":{"rendered":"https:\/\/blogg.mau.se\/tims\/?page_id=1009"},"modified":"2024-08-20T13:11:27","modified_gmt":"2024-08-20T13:11:27","slug":"news-2023","status":"publish","type":"page","link":"https:\/\/blogg.mau.se\/tims\/updates\/news-2023\/","title":{"rendered":"News 2023"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/#interview-visual-representation\">Interview: TiMS intern about visual representation of cultural heritage<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"433\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/12\/julia1.jpg\" alt=\"\" class=\"wp-image-943\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/12\/julia1.jpg 770w, https:\/\/blogg.mau.se\/tims\/files\/2023\/12\/julia1-300x169.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2023\/12\/julia1-768x432.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2023\/12\/julia1-120x67.jpg 120w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><\/figure>\n\n\n\n<p><strong>Master\u2019s student Julia Bengtsson Atleg\u00e5rd is doing her internship for TiMS this autumn. She\u2019s studying Digital Humanities at Uppsala University and is currently working on a project about how the collective history of Sweden is represented and created by museums in their digital communication.<\/strong><\/p>\n\n\n\n<p><strong>Hi Julia! Why did you want to do an internship for TiMS?<\/strong><br>\u201cSince I am interested in doing a PhD, I wanted to learn more about how researchers work. My background is in digital humanities, media and communication studies and art history, and I am particularly interested in museums and their representation of cultural heritage. This is, of course, a central part of tourism, and when I stumbled across TiMS and read about the project, it felt like the perfect fit.\u201d<\/p>\n\n\n\n<p><strong>What is the purpose of your study?<\/strong><br>\u201cI am investigating how the collective history of Sweden is represented and created by museums in their digital communication. Museums are important actors in this context, and for many tourists the visit begins digitally, when they visit the museums\u2019 websites and\/or social media before travelling.\u201d<\/p>\n\n\n\n<p><strong>What material and method are you using?<\/strong><br>\u201cI have examined the visual representation on the websites of Skansen and Vasa Museum, as well as their Facebook and Instagram accounts. I have examined images during a specific period in autumn 2023. I am conducting a quantitative content analysis where I look at what phenotypic representation there is in their image material and I do it based on theories about \u201cgaze\u201d and \u201cframing\u201d, and based on previous research articles on inclusion and exclusion, including articles by TiMS researcher Sayaka Osanami T\u00f6rngren.\u201d<\/p>\n\n\n\n<p><strong>Why did you want to look at these two museums?<\/strong><br>\u201cWhat is interesting about the Vasa Museum and Skansen is that they are state-owned and have a mission to show the history of Sweden to their visitors. While the Vasa Museum shows Sweden in the 17th century, Skansen has a mission to show Swedish culture throughout history and today.\u201d<\/p>\n\n\n\n<p><strong>Why is it important to learn more about visual representation from museums?<\/strong><br>\u201cRepresentation is an important part of the marketing of various visitor destinations, not least when it comes to operators who target an international audience. They are co-creators of the collective image of Sweden, and what is included and excluded in that image. By analysing their visual communication, we can also learn more about the processes that create the narrative of a nation.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">TiMS meeting in Malm\u00f6<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"433\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/12\/teamet1.jpg\" alt=\"\" class=\"wp-image-947\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/12\/teamet1.jpg 770w, https:\/\/blogg.mau.se\/tims\/files\/2023\/12\/teamet1-300x169.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2023\/12\/teamet1-768x432.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2023\/12\/teamet1-120x67.jpg 120w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><\/figure>\n\n\n\n<p><strong>The four TiMS core researchers, together with communications manager Anna Dahlbeck, and intern Julia Bengtsson Atleg\u00e5rd met in Malm\u00f6 in November to start summarizing and finalizing the project, as it ends in May 2024<\/strong>.<\/p>\n\n\n\n<p>We discussed communication strategies for spreading the results, started writing a policy brief package, and presented the project at a seminar organized by Malm\u00f6 Institute for Migration, Diversity and Welfare, at Malm\u00f6 University and the Centre for Tourism at the University of Gothenburg.<\/p>\n\n\n\n<p>Also, we had photographer Malin Palm filming us while working together and presenting at the seminar. Look out for a short film on inclusive tourism on this website during 2024!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">TiMS researchers attending Eutopia meeting in Venice<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"628\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/Eutopia.jpg\" alt=\"\" class=\"wp-image-922\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/Eutopia.jpg 936w, https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/Eutopia-300x201.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/Eutopia-768x515.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/Eutopia-120x81.jpg 120w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><figcaption class=\"wp-element-caption\">Some of the EUTOPIA team members: Maria Persson, C\u00e9cile Doustaly, Vincent Marcilhac, Eva Maria Jernsand, Vladi Finotti, Chiara Rinaldi, Emma Bj\u00f6rner and Jos\u00e9 Fernandez Cavia.<\/figcaption><\/figure>\n\n\n\n<p><strong>The TiMS members Emma Bj\u00f6rner and Eva Maria Jernsand are coordinators of a EUTOPIA University Alliance research community on tourism and experiences<\/strong>.<\/p>\n\n\n\n<p>In November, they visited Ca\u2019Foscari university in Venice to take the next steps on calls and projects, together with colleagues from University of Gothenburg, Ca\u2019Foscari University, CY Cergy University in Paris and Pompeu Fabra University in Barcelona.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Recorded webinar on sustainability communication<\/h2>\n\n\n\n<p><strong>In November, Visit Sweden organized a webinar on \u201cHow to succeed in your sustainability communication\u201d.<\/strong><\/p>\n\n\n\n<p>At the webinar, Emma Bj\u00f6rner from TiMS shared insights from her research on Swedish tourism actors work with sustainability and sustainability communication. The webinar was recorded and can be found here:&nbsp;<a href=\"https:\/\/corporate.visitsweden.com\/kunskap\/webbinarier\/hallbar-turism-och-besoksnaring\/hallbarhetskommunikation\/\">https:\/\/corporate.visitsweden.com\/kunskap\/webbinarier\/hallbar-turism-och-besoksnaring\/hallbarhetskommunikation\/<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Attending event on sustainable tourism<\/h2>\n\n\n\n<p><strong>The yearly event BarCamp took place at Djurg\u00e5rden, Stockholm this year, gathering a wide range of practitioners working with tourism and hospitality in Sweden.<\/strong><\/p>\n\n\n\n<p>Emma Bj\u00f6rner from TiMS also attended. During two full days 40+ participants discussed a wide array of topics addressing sustainability and tourism, such as sustainable destination development, overtourism, greenwashing and nudging. In a truly co-creative manner, participants of the event suggested and agreed on what topics to be discussed. All notes from BarCamp 2023 can be found here:&nbsp;<a href=\"https:\/\/www.natverkethallbarbesoksnaring.se\/barcamp\/\">https:\/\/www.natverkethallbarbesoksnaring.se\/barcamp\/<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ipba-2023\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/#ipba-2023\">Presentation of research and panel discussions at IPBA 2023<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"890\" height=\"544\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/Emmas-presentation.jpg\" alt=\"\" class=\"wp-image-918\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/Emmas-presentation.jpg 890w, https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/Emmas-presentation-300x183.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/Emmas-presentation-768x469.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/Emmas-presentation-120x73.jpg 120w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><figcaption class=\"wp-element-caption\">Presentation by Emma Bj\u00f6rner and Eva Maria Jernsand of their research on \u201cCreating Sweden as a sustainable destination: Place branding, destination governance and social learning\u201d.<\/figcaption><\/figure>\n\n\n\n<p><strong>Place branding in times of crisis and uncertainty was the topical theme for the 7th Annual Conference of the&nbsp;<a href=\"https:\/\/www.linkedin.com\/company\/international-place-branding-association-ipba-\/\">International Place Branding Association (IPBA)<\/a>, this time in Helsingborg.<\/strong><\/p>\n\n\n\n<p>Eva Maria Jernsand and Emma Bj\u00f6rner attended the conference from TiMS and presented their research on \u201cCreating Sweden as a sustainable destination: Place branding, destination governance and social learning\u201d. They were also nominated for the best paper award for the same study by the journal Place Branding and Public Diplomacy.<\/p>\n\n\n\n<p>Emma Bj\u00f6rner organised a panel discussion on the topic \u201cCollaboration between research and practice to advance place branding knowledge\u201d, together with&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/j%C3%B6rgen-eksell-ba01b867\/\">J\u00f6rgen Eksell<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/maria-m%C3%A5nsson-442809220\/\">Maria M\u00e5nsson<\/a>, Department for Strategic Communication, Lund University,&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/angelica-gustafsson-66ab515a\/\">Angelica Gustafsson<\/a>,&nbsp;<a href=\"https:\/\/www.linkedin.com\/company\/visit-skane-ab\/\">Visit Sk\u00e5ne AB<\/a>,&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/lenagunnerhed\/\">Lena Gunnerhed<\/a>,&nbsp;<a href=\"https:\/\/www.linkedin.com\/company\/visitsweden\/\">Visit Sweden<\/a>&nbsp;and Bj\u00f6rn Fransson,&nbsp;<a href=\"https:\/\/www.linkedin.com\/company\/orebrokompaniet\/\">\u00d6rebrokompaniet<\/a>.<\/p>\n\n\n\n<p>Emma also organized an \u201cEncyclopedia Roundtable: Current state and future contributions of city and place branding\u201d together with her co-editors and co-authors of the Elgar Encyclopedia on City and Place Branding. TiMS researcher Eva Maria Jernsand represented an entry on inclusive place branding, written by herself and Helena Kraff.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"nordic-symposium-2023\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/#nordic-symposium-2023\">TiMS researchers at the Nordic Symposium on Tourism and Hospitality Research<\/a><\/h2>\n\n\n\n<p><strong>In September, TiMS\u2019 researchers Helena Kraff, Eva Maria Jernsand, Sayaka Osanami T\u00f6rngren and Emma Bj\u00f6rner, and advisory board member Professor Can-Seng Ooi attended the 31<sup>st<\/sup>&nbsp;Nordic Symposium on Tourism and Hospitality Research in \u00d6stersund, presenting their research and facilitating a panel discussion.<\/strong><\/p>\n\n\n\n<p>Sayaka Osanami T\u00f6rngren and Katarina Mattsson presented their study \u201dBranding the deep nation \u2013 Self-exoticization and constructions of Swedes as \u2018nature-loving people\u2019 in the image bank of Sweden. Emma Bj\u00f6rner presented her study \u201cCommunicating sustainable practices: illustrations from Swedish tourism actors\u201d.<\/p>\n\n\n\n<p>Eva Maria Jernsand and Lena Mossberg presented their study \u201cScary Seafood \u2013 a brand name dilemma?\u201d. Eva Maria Jernsand and Sally Marie Schadendorf presented the study \u201cOcean literacy and sustainable tourism development of societal interest through ocean-related non-formal educational activities\u201d.&nbsp;<\/p>\n\n\n\n<p>The topic for the panel discussion was \u201cSustainable tourism from different perspectives\u201d.&nbsp; The background of the panel was that in 2018, for the first time in Swedish history,&nbsp;<a href=\"https:\/\/www.linkedin.com\/company\/formas\/\">Formas, a Swedish Research Council for Sustainable Development<\/a>&nbsp;launched an ambitious four-year funding opportunity for research on sustainable tourism and the hospitality industry.<\/p>\n\n\n\n<p>Four unique projects were granted funding to generate knowledge on climate change, tourism\u2019s role for inclusion in multicultural societies, overtourism, and tourism development in times of mobility and immobility. TiMS is one of these projects, and Helena Kraff was the panelist from TiMS. Beautifully moderated by Professor&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/cansengooi\/\">Can-Seng Ooi<\/a>, University of Tasmania, Australia, the panelists shared highlights and key results from the projects, challenges faced and opportunities ahead.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"724\" height=\"488\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/nordicsymposium-1.jpg\" alt=\"\" class=\"wp-image-917\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/nordicsymposium-1.jpg 724w, https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/nordicsymposium-1-300x202.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2023\/11\/nordicsymposium-1-120x81.jpg 120w\" sizes=\"auto, (max-width: 724px) 100vw, 724px\" \/><figcaption class=\"wp-element-caption\">Panel participants from the four projects, from left to right: J\u00f6rgen Eksell, Can Seng Ooi, Emma Bj\u00f6rner, Sara Licata, Lin Lerpold, Sayaka Osanami T\u00f6rngren, Dieter M\u00fcller, Maria M\u00e5nsson, \u00d6rjan Sj\u00f6berg, Helena Kraff, Cecilia Cassinger, Eva Maria Jernsand, Josefine \u00d6strup Backe, Jan-Henrik Nilsson, Sven-Anders Stegare och Monica Porzionato.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"marketing-Malmo\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/#marketing-Malmo\">Interview: TiMS researchers on the marketing of Malm\u00f6<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"433\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/10\/sharingskane-1.jpg\" alt=\"\" class=\"wp-image-907\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/10\/sharingskane-1.jpg 770w, https:\/\/blogg.mau.se\/tims\/files\/2023\/10\/sharingskane-1-300x169.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2023\/10\/sharingskane-1-768x432.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2023\/10\/sharingskane-1-120x67.jpg 120w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><figcaption class=\"wp-element-caption\">Fruit vendor at M\u00f6llev\u00e5ngstorget in Malm\u00f6. Photo: Lasse Davidsson\/Sharing Sk\u00e5ne<\/figcaption><\/figure>\n\n\n\n<p><strong>In a new article, TiMS researchers Sofia Ulver and Sayaka Osanami T\u00f6rngren have explored the place-branding material of the city of Malm\u00f6 in southern Sweden. They examined publicly available material on the websites Visit Sk\u00e5ne, Sharing Sk\u00e5ne and Visit Malm\u00f6. We asked them a few quick questions about their article.<\/strong><\/p>\n\n\n\n<p><strong>Why is the city of Malm\u00f6 an interesting example to study when it comes to place-branding?<\/strong><br>\u201cMalm\u00f6 is an interesting place to examine in this specific&nbsp;article because of the political, social, and cultural&nbsp;tensions&nbsp;constituting&nbsp;its surrounding narratives. Second, because these tensions are largely racialized\u201d says Sofia Ulver.<\/p>\n\n\n\n<p><strong>&nbsp;Your different perspectives and positions are central to your analyses. Sayaka, how would you describe your position?&nbsp;<\/strong><br>\u201cMy personal position is that I am a person of color, first&nbsp;generation immigrant, Asian and not Swedish. My academic position centers analysis on race and racialization, how they affect our own identity but also how others identify us.\u201d<\/p>\n\n\n\n<p><strong>Sofia, how about your perspective?<\/strong><br>\u201cIn this article, I take a radicalized psychoanalytical position that a truly \u201cinclusive\u201d branding would first hand have focused on the very poor socio-economic classes and not middle-class racified persons.\u201d<\/p>\n\n\n\n<p>\u201cThe Market, here in the form of the public City\u2019s application of a Branding logic, has found an \u201ceasy\u201d tokenistic way to show \u201cinclusivity\u201d without having to acknowledge the traumatic kernel of class injustice. Poverty doesn\u2019t sell.\u201d<br><br><strong>Malm\u00f6 is a highly multicultural city. How is this portrayed in the material?&nbsp;<\/strong><br>\u201cAccording to my interpretation of the websites, diversity is represented in a colorblind manner. There is no apparent negative representation, but it is clear that places and people are segregated. That said there is a clear discourse that non-White people can enter the White space if one \u201cchoose\u201d to. Whiteness is visible, but not the non-White racial diversity that exist in Malm\u00f6\u201d says Sayaka Osanami T\u00f6rngren.<\/p>\n\n\n\n<p><strong>What kind of problems do you see with the way the city is marketed?<\/strong><br>\u201cThe more I analyze different branding materials, the more I realize that it is impossible to brand something that speaks to all kinds of audience. The one who creates the story\/marketize the place are the one who have the power to construct the narrative of the city. So, the question is who are constructing these narratives?\u201d<\/p>\n\n\n\n<p><strong>How would more inclusive place-branding affect the image of the city?&nbsp;<\/strong><br>\u201cAs the answer above I feel that it is an impossible task. There will be different perspectives inevitably but often, the stories are told always from the majority society\u2019s perspectives. It is important to understand who construct the narrative, who draws the boundaries, and to understand who are excluded and what stories are invisible\u201d says Sayaka Osanami T\u00f6rngren.<\/p>\n\n\n\n<p>Read full research article:<br><a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/0267257X.2023.2249475\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/0267257X.2023.2249475<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai-in-tourism\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/#ai-in-tourism\">Interesting perspectives from research and practice on digitalisation and tourism<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"433\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/AR_tourism.jpg\" alt=\"\" class=\"wp-image-887\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/AR_tourism.jpg 770w, https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/AR_tourism-300x169.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/AR_tourism-768x432.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/AR_tourism-120x67.jpg 120w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><figcaption class=\"wp-element-caption\"><em>AVIGNON, FRANCE : Young woman exploring Palace of the Popes in Avignon, a famous landmark, using modern technology with virtual reality.<\/em><\/figcaption><\/figure>\n\n\n\n<p><strong>Digitalisation and AI in tourism and the hospitality industry was the focus for a seminar in early June. The seminar was organised by the Centre for Tourism at the University of Gothenburg and the Network for a Sustainable Hospitality Industry (N\u00e4tverket H\u00e5llbar Bes\u00f6ksn\u00e4ring). Emma Bj\u00f6rner from TiMS hosted and facilitated the seminar.<\/strong><\/p>\n\n\n\n<p>A main aim of the seminar was to create dialogue between people in academia and in the tourism industry. At the seminar, an impressive line-up of researchers and people working with tourism, hospitality and digitalisation shared their perspectives:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Danilo Brozovic, University of Sk\u00f6vde<\/li>\n\n\n\n<li>William Illsley, University of Gothenburg<\/li>\n\n\n\n<li>Fredrik Larson, High Five Innovation arena<\/li>\n\n\n\n<li>Anna Laurin, Xperience Next<\/li>\n\n\n\n<li>Pernilla Bredberg, Visit V\u00e4rmland<\/li>\n\n\n\n<li>Christoffer Johannesson, Dyno Robotics<\/li>\n\n\n\n<li>Rodolfo Baggio, Bocconi University<\/li>\n<\/ul>\n\n\n\n<p><strong>Digital transformation shaping the future of tourism<\/strong><br>First, Emma Bj\u00f6rner introduced the topic of the seminar and emphasized that the digital transformation that is taking place right now is shaping the future of tourism and the hospitality industry.<\/p>\n\n\n\n<p>\u201cDigitalisation and AI impact travellers in all stages of the travel cycle: before, during and after the trip. Automation, AI, machine learning, robotisation, virtual reality (VR) and augmented reality (AR) impact and change visitors\u2019 experiences in various ways.\u201d<\/p>\n\n\n\n<p>Emma mentioned some of the risks and possibilities that comes with digitalisation of tourism. Risks can include issues such as ethics, integrity and privacy, consumer resistance, technological stress and information overload. However, the possibilities are also many:<\/p>\n\n\n\n<p>\u201cFor example, digital technology enables visitors to take part in physical experiences at a distance. Digital experiences also have the potential to be enjoyed by groups who may otherwise be excluded from tourism experiences.\u201d<\/p>\n\n\n\n<p><strong>Accelerated digitalisation in the tourism industry<\/strong><br>Danilo Brozovic, Associate professor in Business administration at the University of Sk\u00f6vde, then shared some insights from his research and a study conducted with Hiro Saito from Asia Pacific University in Japan. Danilo described how they in the study identified five domains of transformation in the tourism industry.<\/p>\n\n\n\n<p>\u201cThe strongest domain that we identified was accelerated digitalization in the industry. They called it VR tourism, as a substitute to the real thing, the real tourism experience. Companies, museums and other institutions offered experiences such as visiting Egypt\u2019s museums and pyramids online and enjoying Japan\u2019s cherry blossoms online.\u201d<\/p>\n\n\n\n<p>Even though they called it VR tourism, it was actually more rudimentary than that, with technology used being primarily apps, AR and YouTube. As a consequence, Danilo and Hiro think that in order for VR to become more immersive, technology will need to develop.<\/p>\n\n\n\n<p><strong>Digital applications and culture and heritage<\/strong><br>Next up was William Illsley, researcher at the University of Gothenburg and research data advisor, who shared insights from his research on digital applications in heritage and cultural studies. William said that digitality often is seen as buzzword or a means to attract audiences. However, its impact is repeatedly limited by inappropriate context, preparation or audience consideration. He gave an example of museums, and said: &nbsp;<\/p>\n\n\n\n<p>\u201cIn museums there is often a clash between the desire to create a well-researched virtual space and a visually impressive or entertaining virtual space. While they are not mutually exclusive, it is important that any facet of edutainment, whether as a virtual tour or gamified access, must allow for source critique and give the user the possibility to determine what is real and what is not.\u201d<\/p>\n\n\n\n<p><strong>Raising tourism organisations\u2019 digital competence<\/strong><br>Fredrik Larson, Project Manager at HighFive Innovation Arena for the Region of Halland in the South West Sweden, was the next speaker. Fredrik shared insights from the project \u201dDigiboard VISIT\u201d, an initiative to raise the digital competence among companies in the tourism industry in the region Halland, in southwest Sweden.<\/p>\n\n\n\n<p>Fredrik introduced Digiboard VISIT and its focus on data-driven business development, digital transformation through agile development processes and digital security. Eight participating companies developed different prototypes.<\/p>\n\n\n\n<p>\u201cOne of the prototypes developed was a web application for Tjol\u00f6holm\u2019s Castle, aimed at both children and adults. The app is based on a combination of AR functions, games and quizzes, which seems to create a higher sense of involvement in the actual place.\u201d<\/p>\n\n\n\n<p><strong>Digital twin for destination development<\/strong><br>The next speaker was Anna Laurin, Project manager at Xperience Next, an innovation arena for the experience industry at Lindholmen Science Park. Anna shared insights into one of the projects of Xperience Next, namely \u201cProject K\u00e5llands\u00f6\u201d, and the development of a digital twin for destination development.<\/p>\n\n\n\n<p>\u201cIn the project K\u00e5llands\u00f6 we looked at how a digital twin and gamification can enhance collaboration between actors, in a very informal economic system at a destination. 10 companies at K\u00e5llands\u00f6 took part in the project. We tried to see if a digital twin and gamification could enhance these actors\u2019 ability to work together.\u201d<\/p>\n\n\n\n<p><strong>Digital twin of railway museum<\/strong><br>Pernilla Bredberg, Project manager for innovation arenas in the hospitality industry at Visit V\u00e4rmland, then talked about Visit V\u00e4rmland\u2019s work in the last two years on supporting tourism businesses in their innovation journey in digitalization and green transition. She described two interesting projects in V\u00e4rmland, namely \u201cRailblox Hagfors\u201d, a digital twin, \u201cMarja\u2019s adventure\u201d, a digital experiences to educate children in history.<\/p>\n\n\n\n<p>Railblox Hagfors is a digital twin that is nearly an exact replica of Hagfors Railway Museum. A main purpose of the project is to generate interest in Hagfors Railway Museum as a travel destination for families, and to generate interest for the cultural heritage represented by the trains and carriages among new generations. Pernilla said:<\/p>\n\n\n\n<p>\u201cTogether with the museum we decided to create something in Roblox, and that something turned into a digital twin. Roblox is a gaming platform and a social platform where kids can interact online. It\u2019s a metaverse where you can create your own characters, avatars and personas, and play games with friends all over the world.\u201d<\/p>\n\n\n\n<p><strong>Robots as guides as museums and destinations<\/strong><br>Next to speak was Christoffer Johannesson, Robot developer at Dyno Robotics. Christoffer shared insights on Dyno Robotics work with developing three robots in Link\u00f6ping, Sweden, namely \u201cElsa\u201d at the Air Force Museum, the tourist guide \u201cFolke filbot\u201d, and a police officer at LasseMaja\u2019s Detective house. Christoffer elaborated:<\/p>\n\n\n\n<p>\u201cElsa was named after the first female Swedish aviator, Elsa Andersson. She is a guide at the Swedish Air Force Museum, where she uses AI, much like chat GPT, to answer questions from children and interested adults, to help them get a better experience at the museum.\u201d<\/p>\n\n\n\n<p>\u201cAnother robot, Folke filbot was developed together with Visit Link\u00f6ping. He is used to help tourists with anything, such as a toilet or a good local restaurant. He can answer questions and speaks fluently in Swedish, English, German and Chinese.\u201d<\/p>\n\n\n\n<p><strong>Need for preparedness and awareness of data hungry AI<\/strong><br>The final speaker was Rodolfo Baggio, Professor at Bocconi University in Italy. While first applauding many wonderful examples and implementations described in the seminar, he also addressed some challenges when it comes to digitalization and AI in the context of tourism and the hospitality industry. He first emphasized the importance of preparation:<\/p>\n\n\n\n<p>\u201cIn my opinion, transformation should not be about technology. Technology is the last mile. The first thing to do is a deep and thorough revision of processes and procedures, business models, attitudes, and so on. It is crucial to develop a digital strategy.\u201d<\/p>\n\n\n\n<p>Another challenge addressed by Rodolfo was that artificial intelligence and machine learning are highly data hungry. \u201cWe need tons of data to be able to use these things well.\u201d<br><br><strong>Read powerpoint presentation from the seminar:<\/strong><br><a href=\"https:\/\/mau.box.com\/s\/qk7xzfrmc5rwmzvt4wf44e968iyfh63b\">Powerpoint presentation tourism and digitalisation<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">New paper from TiMS researchers about access to time<\/h2>\n\n\n\n<p><strong>The paper \u201cTime as an issue of power in participatory design\u201d is now published via the Design Research Society and will be presented at the Nordes Design conference in Norrk\u00f6ping, Sweden, June 13th.<\/strong><\/p>\n\n\n\n<p>The paper discusses participatory development processes, and how different stakeholder groups can have differing time-preconditions for engaging in participation. It further reveals how an unjust access to time can limit the diversity of participants; hinder participants from taking on roles that can evolve as projects progress; and impede opportunities for co-production of knowledge.<br><br>Together, these issues indicate a need for increased responsiveness from research funders regarding the importance of emergent project structures and inclusive budgets. The paper is written by TiMS researchers Eva Maria Jernsand and Helena Kraff and is available for full download:<br><a href=\"https:\/\/dl.designresearchsociety.org\/nordes\/nordes2023\/researchpapers\/18\/\">Time as an issue of power in participatory design (Design Research Society)<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"interview-collaborative-reflection\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/#interview-collaborative-reflection\">Interview: Collaborative reflection can bring new insights about inclusion and exclusion in tourism<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/tourism-memories-1024x576.jpg\" alt=\"\" class=\"wp-image-871\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/tourism-memories-1024x576.jpg 1024w, https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/tourism-memories-300x169.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/tourism-memories-768x432.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/tourism-memories-1536x864.jpg 1536w, https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/tourism-memories-2048x1152.jpg 2048w, https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/tourism-memories-120x68.jpg 120w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><\/figure>\n\n\n\n<p><strong>How does your own position and privileges create instances of inclusion and exclusion in tourism? That is the question eight researchers from the TiMS group set out to answer, using their own memories of being a host or a tourist as a base for collaborative reflection.<\/strong><\/p>\n\n\n\n<p>The joint reflections and discussions about tourism memories has resulted in the new article&nbsp;<a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/02508281.2023.2207153\">Tourism memories \u2013 a collaborative reflection on inclusion and exclusion<\/a>.<\/p>\n\n\n\n<p>The researchers used their diverse disciplinary and theoretical bases to engage in individual autoethnography on their personal experiences of being tourists and hosts.<\/p>\n\n\n\n<p>\u201cWe wanted to come together as a group and invited everybody to join. This was done during covid, so it was also a chance for us to keep in touch, and a way for us to think creatively about what empirical data we can analyze. We found that this was something that we could all discuss\u201d says Eva Maria Jernsand, one of the authors of the article.<br><br>The researchers all had to write down a memory about being a tourist or a host, and then send it to the rest of the group. The group had three sessions where they discussed and reflected upon the texts. This was an experience that also brought new insights about the different perspectives and privileges within the group.<\/p>\n\n\n\n<p>\u201cWe could discover our differences reading each other\u2019s stories. We come from different countries, different backgrounds, and different disciplines. We didn\u2019t think about that beforehand. It made us come together but also to discover conflicts\u201d says Eva Maria Jernsand.<\/p>\n\n\n\n<p>\u201cThe methodology of collaborative reflection is very interesting. However, the process was very intuitive for our group, and in a sense that has been the most valuable, to start somewhere but not know the end\u201d.<\/p>\n\n\n\n<p>In the article, the group provides examples of how researchers and practitioners can engage in reflexive conversations about discriminatory practices and how they&nbsp;hinder&nbsp;certain individuals and groups from enjoying tourism products and services. Sayaka Osanami T\u00f6rngren, one of the other authors of the article, means it is a process that is both important and difficult:<\/p>\n\n\n\n<p>\u201cOften, we reflect about the times we felt excluded, but we tend to forget the opposite; the situations when you have been included. That is why this methodology, and these conversations are so important\u201d she says and continues:<br><br>\u201cWhen it comes to destination marketing or tourism, it is very difficult to make it completely inclusive for everybody. What is inclusive to one group can be very excluding to another group. And I think that it is very important to reflect upon these things and your own position both as a researcher and a practitioner.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><br>New book from collaboration with other FORMAS project<\/h2>\n\n\n\n<p><strong>TiMS collaborate with the FORMAS project \u201cThe tourist industry and its contribution to sustainable development: social networks and social capital in the employment of immigrants\u201d, led by Lin Lerpold.<\/strong><\/p>\n\n\n\n<p>Together with \u00d6rjan&nbsp;Sj\u00f6berg and Karl&nbsp;Wennberg, Linn Lerpold have published an edited book \u201cMigration and Integration in a Post-Pandemic World \u2013 Socioeconomic Opportunities and&nbsp;Challenges\u201d which is one of the results of the project.<\/p>\n\n\n\n<p>TiMS researcher Sayaka Osanami T\u00f6rngren has co-written a chapter in the book on Asians in Sweden. The book chapter is written together with Aliaksei Kazlou and Nahikari Irastroza.<\/p>\n\n\n\n<p>Learn more about the book and read the book chapter:<br><a href=\"https:\/\/link.springer.com\/book\/10.1007\/978-3-031-19153-4#toc\">Migration and Integration in a Post-Pandemic World \u2013 Socioeconomic Opportunities and&nbsp;Challenges (Springer)<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"upcoming-panel-discussion\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/#upcoming-panel-discussion\">Upcoming panel discussion: sustainable tourism from different perspectives<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"433\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/sustainable-tourism-wp.jpg\" alt=\"\" class=\"wp-image-870\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/sustainable-tourism-wp.jpg 770w, https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/sustainable-tourism-wp-300x169.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/sustainable-tourism-wp-768x432.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2023\/06\/sustainable-tourism-wp-120x67.jpg 120w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><\/figure>\n\n\n\n<p><strong>Researchers from TiMS and other projects will organize a panel discussion at the Nordic Symposium in Tourism and Hospitality Research 2023. The symposium will take place in \u00d6stersund, Sweden, 19-21 September.<\/strong><\/p>\n\n\n\n<p>In 2018, for the first time in Swedish history, the Swedish Research Council Formas launched an ambitious four-year funding opportunity for research on sustainable tourism and the hospitality industry.<\/p>\n\n\n\n<p>Four unique projects were granted funding to generate knowledge on climate change, tourism\u2019s role for inclusion in multicultural societies, overtourism, and tourism development in times of mobility and immobility. TiMS is one of these four projects.<\/p>\n\n\n\n<p>In a panel discussion, researchers from the four projects will share and discuss key results, challenges faced, and opportunities ahead. The panel will start with brief presentations of each project. Four questions will then guide the discussion. The panel will also be open for questions and interaction with the audience.<\/p>\n\n\n\n<p><strong>Organisers:&nbsp;<\/strong>Eva Maria Jernsand, Helena Kraff, Sayaka Osanami T\u00f6rngren, Emma Bj\u00f6rner,<br>Lin Lerpold, Maria M\u00e5nsson, J\u00f6rgen Eksell, Dieter M\u00fcller.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.miun.se\/Forskning\/forskningscentra\/etour\/nordicsymposium2023\/\">Nordic Symposium in Tourism and Hospitality Research 2023.<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><br>New TiMS publication: Tourism memories \u2013 a collaborative reflection on inclusion and exclusion<\/h2>\n\n\n\n<p><strong>Eight researchers from the TiMS group have collaborated in an article that has now been published in the scientific journal Tourism Recreation Research.<\/strong><\/p>\n\n\n\n<p>The aim of the article is to explore how people\u2019s differentiated privileged and marginalized positions in society create instances of inclusion and exclusion in tourism. We used our diverse disciplinary and theoretical bases to engage in individual autoethnography and collaborative reflections on our personal experiences of being tourists and hosts.<\/p>\n\n\n\n<p>Through our Western and non-Western, White and non-White experiences, we revealed experiences from a variety of perspectives and problematized the dominant white racial frame. Using autoethnographic and collaborative reflection as methods, we also provide examples of how researchers and practitioners can engage in reflexive conversations about discriminatory practices and how they&nbsp;hinder&nbsp;certain individuals and groups from enjoying tourism products and services.<\/p>\n\n\n\n<p>Download the full article for free here:&nbsp;<br><a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/02508281.2023.2207153\">https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/02508281.2023.2207153<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Hybrid seminar on co-creation and inclusion in tourism development<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/04\/hornborgasjo%CC%88n-1.jpg\" alt=\"\" class=\"wp-image-864\" \/><\/figure>\n\n\n\n<p><strong>Co-creation is becoming increasingly popular in many fields, especially in tourism development. But what does co-creation in tourism mean in practice? A hybrid seminar on co-creation and inclusion in tourism development will take place on April 26<\/strong>.<\/p>\n\n\n\n<p>In this hybrid seminar, we discuss the importance of co-creation in tourism and destination development processes, and explore the need for support structures for effective and equitable collaboration. Please note that the seminar is in Swedish (see detailed program in registration form below).<\/p>\n\n\n\n<p><strong>When?<\/strong><br>April 26, 12:00-13:00<\/p>\n\n\n\n<p><strong>Where?<\/strong><br>Handelsh\u00f6gskolan, G\u00f6teborg. Vasagatan 1, or Zoom (details are provided after registration)<\/p>\n\n\n\n<p><strong>Register via this link:<br><\/strong><a href=\"https:\/\/forms.office.com\/e\/qVii7LhL7V\">https:\/\/forms.office.com\/e\/qVii7LhL7V<\/a><\/p>\n\n\n\n<p><strong>About the speakers:<\/strong><br>Sofia Lennstr\u00f6m is coordinator of Visit Hornborgasj\u00f6n (organized cooperation between Skara, Sk\u00f6vde and Falk\u00f6ping) to ensure a sensitive nature conservation area and a vibrant countryside. She has recently completed a project for Tillv\u00e4xtverket on the theme Sustainable site development through tourism with a focus on public responsibility, where she was project manager together with Klara B\u00f6rjesson, Tourism Manager Falk\u00f6ping municipality.<\/p>\n\n\n\n<p>Sofia Lennstr\u00f6m also works as a project manager at the Tourist Board of West Sweden. More information at:<br>https:\/\/www.falkoping.se\/jobb\u2013foretagande\/hallbar-platsutveckling-hornborgasjon<\/p>\n\n\n\n<p>TiMS researchers Helena Kraff, researcher, Faculty of Arts, University of Gothenburg, and Eva Maria Jernsand, researcher, School of Business, Economics and Law, University of Gothenburg, will also participate.<\/p>\n\n\n\n<p><strong>For further questions, contact Helena Kraff. E-mail: Helena.kraff@hdk.gu.se<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Interview-with-Adam\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/#interview-with-Adam\">Interview with TiMS intern Adam Fernstr\u00f6m<\/a><\/h2>\n\n\n\n<p><strong>Adam Fernstr\u00f6m, a master student in Sociology at Lund University, has been an intern in TiMS during autumn and winter 2022\/2023. During the internship, his main task was to conduct fieldwork on a project within one of the TiMS work packages, about multiculturalism and participation in sustainable tourism and community development.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/02\/Adam-Fernstro%CC%88m-1024x731.jpg\" alt=\"\" class=\"wp-image-836\" \/><figcaption class=\"wp-element-caption\">Adam Fernstr\u00f6m, master student in Sociology.<\/figcaption><\/figure>\n\n\n\n<p>\u201cMy research focused on work integration social enterprises (WISEs) in Sweden. I tried to find out what is needed for WISEs to enable inclusion of foreign-born co-workers in their activities. The fieldwork included reading up on previous research, participant observations and in-depth interviews with the managers and co-workers within the organisations.\u201d<\/p>\n\n\n\n<p><strong>Which are the main conclusions from your study?<\/strong><\/p>\n\n\n\n<p>\u201cMy main conclusions are that the organisations have engaged managers who don\u2019t see cultural issues as an obstacle. They see their co-workers\u2019 capabilities and skills, and how these qualities can be leveraged. I would say that\u2019s inclusion on multiple levels for the co-workers.\u201d&nbsp;<\/p>\n\n\n\n<p><strong>What was it like to be a member of the team and to collaborate with researchers?<\/strong><\/p>\n\n\n\n<p>\u201cIt has been very exciting and educational to be part of a professional research project like TiMS. On the one hand, it\u2019s been fruitful to collaborate with researchers across the disciplinary boundaries and learn about how one should deal with them. On the other hand, it\u2019s nice to see how my sociological experiences could make a difference for tourism research.\u201d<\/p>\n\n\n\n<p>\u201cApplying sociological knowledge within TiMS has been useful since I am interested in organizational structures, social relations and not least the leadership of work integration social enterprises.\u201d<\/p>\n\n\n\n<p><strong>What are your key takeaways from the internship and the fieldwork?<\/strong><\/p>\n\n\n\n<p>\u201cMy key takeaways are the whole practice of the scientific \u201chandicraft\u201d of a qualitative fieldwork. There\u2019s no strict beforehand manual for doing fieldwork. To gain access to a social field is first and foremost about ensuring trust vis-a-vis your informants, showing them that you\u2019re a professional and benevolent person whose work they can benefit from. As a result of that, this kind of qualitative data may be harder to acquire.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Call for papers to special issue in Scandinavian Journal of Hospitality and Tourism<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/02\/tjo%CC%88rn-1024x576.jpg\" alt=\"\" class=\"wp-image-839\" \/><\/figure>\n\n\n\n<p><strong>TiMS researchers Eva Maria Jernsand, Emma Bj\u00f6rner and Helena Kraff are guest editors for the special issue \u201dInclusive tourism \u2013 a nuanced and deepened understanding\u201d in Scandinavian Journal of Hospitality and Tourism.&nbsp;<\/strong><\/p>\n\n\n\n<p>Inclusive tourism has the potential to contribute to sustainable destinations, cities, regions, and nations, as well as establish equitable practices, contribute to intercultural exchange, and create multidimensional destinations. However, further investigations and conceptualizations are needed.<\/p>\n\n\n\n<p>This special issue aims to gather voices that contribute to a nuanced and deepened understanding of inclusive tourism. Abstract deadline is March 31.<br><br>More info can be found here:<br><a href=\"https:\/\/think.taylorandfrancis.com\/special_issues\/scandinavian-journal-hospitality-tourism-inclusive\/?utm_source=TFO&amp;utm_medium=cms&amp;utm_campaign=JPG15743&amp;_gl=1*oxk66u*_ga*MTUyMjcyNzY5NC4xNjcyODM0NTQ3*_ga_0HYE8YG0M6*MTY3NTE1MjE4MS4xNC4xLjE2NzUxNTIxODMuMC4wLjA.&amp;_ga=2.25626365.1764626975.1675068815-1522727694.1672834547\">Submit a Manuscript to the Journal<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"interview-with-Thomas\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/#interview-with-Thomas\">The possibilities and risks with new information technology in tourism<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"856\" height=\"611\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/02\/tomas-pederson.jpg\" alt=\"\" class=\"wp-image-833\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2023\/02\/tomas-pederson.jpg 856w, https:\/\/blogg.mau.se\/tims\/files\/2023\/02\/tomas-pederson-300x214.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2023\/02\/tomas-pederson-768x548.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2023\/02\/tomas-pederson-120x86.jpg 120w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><\/figure>\n\n\n\n<p><strong>Thomas Pederson is associated researcher in TiMS. He is a professor in informatics at University West, with focus on Human-Computer Interaction. We asked him three quick questions about his role in the project.<\/strong><\/p>\n\n\n\n<p><strong>How can knowledge about information technology be used in research about inclusive tourism?<\/strong><br>\u201cThe phenomenon of tourism is not only affected by IT on the consumer and producer side in isolation, but also how these two stakeholder groups relate to each other.\u201d<\/p>\n\n\n\n<p>\u201cFor instance, like in other domains, new and emerging IT solutions remove middlemen, change business models, and even some core aspects of what tourism is for people. By enabling new swift communication channels, it also potentially increases inclusion.\u201d<\/p>\n\n\n\n<p><strong>Looking further into the future, what does it mean for the tourism industry to be able to use AR and VR?<\/strong><br>\u201cAR means integration between online and real-world content in connection to tourist sites. VR potentially radically changes the workflow and nature of tourism towards increased ecological sustainability by enabling sneak-peaks or complete tourism experiences without the environmental burdensome cost for travelling in the physical world.\u201d<\/p>\n\n\n\n<p><strong>What possibilities and risks does it bring in relation to inclusion and representation?<\/strong><br>\u201cAccess to IT, physical, economical, knowledge-wise, is crucial for making use of emerging IT tourism solutions both as producers as consumers. However, a large proportion of the world\u2019s inhabitants are locked out due to poverty and lack of education.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"varberg\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/#varberg\">TiMS coming together in Varberg<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"928\" height=\"522\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/TiMS1.jpg\" alt=\"\" class=\"wp-image-775\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/TiMS1.jpg 928w, https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/TiMS1-300x169.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/TiMS1-768x432.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/TiMS1-120x68.jpg 120w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><figcaption class=\"wp-element-caption\">TiMS members meeting in Varberg: Adam Fernstr\u00f6m, Eva Maria Jernsand, Marcus Nystr\u00f6m, Helena Kraff, Thomas Pederson, Sayaka Osanami T\u00f6rngren&nbsp;and Katarina Mattson.&nbsp;&nbsp;&nbsp;<\/figcaption><\/figure>\n\n\n\n<p><strong>For two days, seven TiMS researchers and one project assistant met in Varberg on the Swedish west coast to present papers in progress and discuss avenues for further research on the topic of inclusive tourism.<\/strong><\/p>\n\n\n\n<p>We were also joined by associate professor Lin Lerpold from Stockholm School of Economics, who is engaged in TiMS\u2019 sister project (funded by Formas call for research on sustainable tourism). Discussions revolved around inclusivity in tourism in relation to emerging technologies, immigrant careers in the Swedish tourism industry, and relationships between managers and staff\/interns in work integration social enterprises (WISE\u2019s).<\/p>\n\n\n\n<p>Just as for TiMS, the Stockholm-based project has so far created interesting new meetings, discussions and collaborations across disciplinary and sectoral boundaries, as well as publications that can make important contributions both within and outside of tourism. In the sum up of the two-day meeting, we saw the impact for the future that these larger projects actually make, which we will continue discussing in other contexts next year.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"strategic-communication\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/#strategic-communication\">The importance of strategic communication in sustainable tourism<\/a><\/h2>\n\n\n\n<p><strong>What tourism actors in Sweden are good at communicating their sustainability work? And what are the most important factors to succeed in doing this? These are questions that Ebba Rosengren, a Bachelor student in Strategic Communication at Lund University, has taken a closer look into during her internship at TiMS and Visit Sweden.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/Ebba_Rosengren-1024x576.jpg\" alt=\"\" class=\"wp-image-783\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/Ebba_Rosengren-1024x576.jpg 1024w, https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/Ebba_Rosengren-300x169.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/Ebba_Rosengren-768x432.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/Ebba_Rosengren-1536x864.jpg 1536w, https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/Ebba_Rosengren-120x68.jpg 120w, https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/Ebba_Rosengren.jpg 1541w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><figcaption class=\"wp-element-caption\">During her internship, Ebba Rosengren worked together with TiMS and Visit Sweden with a project about communication of sustainable experiences in Swedish tourism.<\/figcaption><\/figure>\n\n\n\n<p><strong>How come you got interested in research about tourism?<\/strong><br>The area of research within the field of strategic communication caught my interest quite early on, as I found myself fascinated by deep diving into the philosophical grounds that contemporary communication theories rely on. The aspiration of working with something that could make a positive impact on society, however, was the reason that I got interested in research about tourism specifically.<\/p>\n\n\n\n<p><strong>Are there any specific research areas you are particularly interested in?<\/strong><br>I find sustainability communication especially interesting as an area of research. During my internship at TiMS and Visit Sweden I got to further delve into the contemporary models and theories of sustainability communication, science communication and place branding.<\/p>\n\n\n\n<p><strong>What did you do during the internship?<\/strong><br>During my time as an intern, I worked together with TiMS and Visit Sweden with a project about communication of sustainable experiences in Swedish tourism. We began this project by sending out a survey to Swedish regions and destinations, where we sought examples of tourist actors who work with sustainability and sustainable experiences, in addition to communicating this well. Amongst reading up on relevant research, I worked a lot with analysing their communication, defining the sweeping term \u201cgood communication\u201d, along with interviewing tourist actors from all over the country.<\/p>\n\n\n\n<p><strong>What were some key findings from the project?<\/strong><br>One question we asked in the interviews was about tips and ideas that could inspire other tourist actors to become more sustainable and communicate about it. An advice that many came back to was to not do everything on your own, but to find collaborations, with other local actors and larger networks. Another tip was to dare to invest in fun sustainability projects, to make sustainability something exciting and more tangible.<\/p>\n\n\n\n<p><strong>What was it like to collaborate with the researchers?<\/strong><br>I found it really interesting to get an understanding of how the researchers in TiMS work. What struck me the most on a more personal level, was that I could participate and actually contribute to conversations about tourism research, even though I\u2019m still a student. The discussions that took place during the TiMS seminars were very valuable as they not only were educational, but felt encouraging for a student like myself.&nbsp;<\/p>\n\n\n\n<p><strong>What are your key takeaways from the internship?<\/strong><br>As the internship was carried out together with both Visit Sweden and TiMS, I got the chance to work with two parallel aims in this project. One, being more practical in regard to communication and strategy, whereas the other aspect was more scientific. A key takeaway is the importance of the relationship between theory and practice. Just as much as there is a need for further research within the area of sustainable tourism, it is crucial that theories and models can be communicated in a way that enable tourist actors to utilise them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"nordic-museum\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/#nordic-museum\">The future of travel and tourism \u2013 Panel discussion at the Nordic Museum<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"526\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/Nordic-Museum1.jpg\" alt=\"\" class=\"wp-image-771\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/Nordic-Museum1.jpg 936w, https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/Nordic-Museum1-300x169.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/Nordic-Museum1-768x432.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2022\/12\/Nordic-Museum1-120x67.jpg 120w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><\/figure>\n\n\n\n<p><strong>The future of travel and tourism was the topic for discussion during an inspiring evening at the Nordic Museum recently. TiMS researcher Emma Bj\u00f6rner participated in a panel discussion with co-panelists Staffan Svantesson, Evelina Utterdahl and shared her perspectives.<\/strong><\/p>\n\n\n\n<p>Maria Soxbo facilitated the panel and guided the discussion with intriguing questions like: Is tourism becoming more sustainable? What is a sustainable vacation? Will Sweden be an attractive destination in the future? What values will be important to attract tourists?<\/p>\n\n\n\n<p>During the evening Jonas Engman from the Nordic Museum took the audience back in time and talked about modernity, welfare, free time and culture in relation to travel and the current exhibition<em>&nbsp;<\/em>Come to Norden. Come to Norden exhibits 128 tourist posters illustrating how the Nordic region was introduced to the world as a tourist paradise from the late 19th century to the 1960s.<\/p>\n\n\n\n<p>From the perspective of TiMS, a guiding principle of Nordic poster art veteran Erik Bruun was interesting: that a poster should have one single message. This principle along with stereotypical images often depicting nature and blond people can be seen as contributing to a one-dimensional image of Sweden and the Nordic, not compatible with our contemporary, diverse and multicultural society. It also sheds light on the need for more inclusive tourism, communication and place branding.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Presentation of TiMS research at international place branding conference \u2013 Increased emphasis on social sustainability and inclusiveness in place branding and development<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/IPBA_participants-1024x576.jpg\" alt=\"\" class=\"wp-image-750\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/IPBA_participants-1024x576.jpg 1024w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/IPBA_participants-300x169.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/IPBA_participants-768x432.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/IPBA_participants-120x68.jpg 120w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/IPBA_participants.jpg 1100w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><figcaption class=\"wp-element-caption\">Participants at the International Place branding Association Conference.<\/figcaption><\/figure>\n\n\n\n<p><strong>TiMS researcher Emma Bj\u00f6rner recently presented her research about \u201cDestination management organisations and influencers as co-designers and performers of place brands\u201d at the International Place Branding Association (IPBA) conference in Aix-en-Provence, France.<\/strong><\/p>\n\n\n\n<p>In addition to inspirational presentations and keynotes, the conference also included an art gallery where explorations or interpretations of historical and current themes of place branding were displayed and presented.<\/p>\n\n\n\n<p>Topics presented and discussed at the conference included, for example, resilience and reimagination of places in relation to the Covid-19 pandemic; the role of gastronomy and food in place making and place identity; city image advertising and TikTok city branding communication; multi-level governance, place branding stakeholders, and participatory tools.<\/p>\n\n\n\n<p>It was emphasized that we still need to be much more bottom-up in how we engage and co-create with citizens. A positive development of the place branding field is an increase in focus on social sustainability and inclusion in the context of place branding and place development. There was a call for further research on place branding in relation to climate change.<\/p>\n\n\n\n<p>The IPBA conference brings together scholars, practitioners and students of place branding and related fields. The International Place Branding Association aims to provide a forum for exchange of ideas around the theory and practice of place branding, and link scholars and practitioner of the international place branding community closer together, to advance the professionalization of the field. In 2023, the IPBA conference will be held in Helsingborg, Sweden, on October 18-20.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"eye-tracking\"><a rel=\"noreferrer noopener\" href=\"https:\/\/blogg.mau.se\/tims\/updates\/#eye-tracking\" target=\"_blank\">Eye-tracking \u2013 An innovative method to understand racial bias<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Humanistlaboratoriet-1024x576.jpg\" alt=\"\" class=\"wp-image-733\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Humanistlaboratoriet-1024x576.jpg 1024w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Humanistlaboratoriet-300x169.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Humanistlaboratoriet-768x432.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Humanistlaboratoriet-1536x864.jpg 1536w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Humanistlaboratoriet-120x67.jpg 120w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Humanistlaboratoriet.jpg 1800w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><figcaption class=\"wp-element-caption\">Marcus Nystr\u00f6m, associate researcher in TiMS, wearing eye-tracking glasses.<\/figcaption><\/figure>\n\n\n\n<p><strong>Eye-tracking is a method that can be used in multidisciplinary research to understand racial bias, attitudes, and social relations. Marcus Nystr\u00f6m, Research Engineer at the Lund University Humanities Lab and one of our associate researchers in TiMS, explains how it works.<\/strong><\/p>\n\n\n\n<p><strong>What is your field of expertise and your role in TiMS?<\/strong><br><strong>\u201c<\/strong>I work in the intersection between vision, visual&nbsp;perception and cognition, eye movements, and eye tracking. My research has a large focus on instrumentation and&nbsp;research&nbsp;methodology in these areas. My role in TiMS is to provide expertise in eye tracking, experimental design, and data analysis\u201d says Nystr\u00f6m, Associate Professor of ergonomics at Lund University with a PhD in information theory.<\/p>\n\n\n\n<p><strong>What is eye-tracking, simply described?<\/strong><br>\u201cEye-tracking is a technology that allows researchers to measure how the eyes move and where someone looks. It\u2019s basically a fancy digital&nbsp;camera combined with advanced computer vision software.\u201d<\/p>\n\n\n\n<p><strong>Why is eye-tracking a relevant method to use in this project and research field?<\/strong><br>\u201cWhere someone looks is closely related to what is visually attended and cognitively processed.&nbsp;Eye-tracking data in the TiMS project have been used mainly&nbsp;to estimate what part of a stimulus, for example a face or a tourism image, is visually attended, and investigate&nbsp;how the distribution of visual attention changes with factors such as ethnicity of the viewer&nbsp;or the&nbsp;models present&nbsp;in the images.\u201d<\/p>\n\n\n\n<p><strong>What do you think of the future for using eye-tracking in research projects? Will it be more common ten years from now?<\/strong><br>\u201cEye tracking is already an established method in several fields such as psychology, medicine, computer science, and linguistics. As eye trackers become cheaper, they will continue to&nbsp;find their way into new research fields as well as&nbsp;consumer products such as smart phones and laptops, enabling a much larger number of users to develop new applications\u201d says Nystr\u00f6m.<\/p>\n\n\n\n<p><strong>Learn more about eye-tracking:<br><\/strong>An eye tracker is used to record eye movements relative to the head or the direction of gaze. It is an established method in psychology, neurology, and engineering. Most modern eye trackers are video based, which means that they measure eye movement by tracking the position of the pupil and one or several corneal reflections in each frame of the video.<\/p>\n\n\n\n<p>TiMS researchers Sayaka Osanami T\u00f6rngren and Marcus Nystr\u00f6m have used eye-tracking in this working paper:<br><a href=\"https:\/\/www.diva-portal.org\/smash\/record.jsf?pid=diva2%3A1650327&amp;dswid=6263\">Are Swedes really racially color-blind? Examination of racial ascription and degree of Swedishness<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">TiMS presentation at inauguration of Xperience Next<br>\u2013 Diversity and inclusiveness as important perspectives when developing and branding places, destinations and events<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Xperience_Next-1024x576.jpg\" alt=\"\" class=\"wp-image-753\" srcset=\"https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Xperience_Next-1024x576.jpg 1024w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Xperience_Next-300x169.jpg 300w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Xperience_Next-768x432.jpg 768w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Xperience_Next-1536x864.jpg 1536w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Xperience_Next-2048x1153.jpg 2048w, https:\/\/blogg.mau.se\/tims\/files\/2022\/10\/Xperience_Next-120x68.jpg 120w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><\/figure>\n\n\n\n<p><strong>Early autumn 2022, Xperience Next was inaugurated during an inspirational kick-off at Brewhouse Arena in Gothenburg. Xperience Next is an innovation programme at Lindholmen Science Park focusing on the development of a sustainable experience industry of the future.<\/strong><\/p>\n\n\n\n<p>At the kick-off event a number of great speakers shared insights on and examples of digital knowledge for growth, digital twin development, new formats for live streaming, and events as transformation agents for sustainable societies. TiMS researcher Emma Bj\u00f6rner did a presentation on inclusion and diversity in the context of tourism, place branding and events, online and offline.<\/p>\n\n\n\n<p>Emma talked about inclusion and diversity as important perspectives in the development and branding of places, destinations, and events. Creating diverse and inclusive places is partly about involving different people and groups in development and branding processes. It is also about being inclusive in your communication: avoiding stereotypical representations and thinking through tone and narratives as well as who are seen in the pictures.<\/p>\n\n\n\n<p>Emma also addressed digital communication in relation to diversity and inclusion. Especially young people believe that digital communication simplifies communication between people from different countries and makes it easier to communicate. For Generation Alfa \u2013 and thus children born in the early 2010s to those who will be born up to and including the mid-2020s \u2013 diversity and multiculturalism are predicted to be a given, or something that will be taken for granted.<\/p>\n\n\n\n<p><a href=\"https:\/\/vimeo.com\/794847011\/8af54b7d1d?embedded=true&amp;source=video_title&amp;owner=155046584\">Watch a short video with Emma Bj\u00f6rner from Xperience Next<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Interview: TiMS intern about visual representation of cultural heritage Master\u2019s student Julia Bengtsson Atleg\u00e5rd is doing her internship for TiMS this autumn. She\u2019s studying Digital Humanities at Uppsala University and is currently working on a project about how the collective history of Sweden is represented and created by museums in their digital communication. Hi Julia! &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/blogg.mau.se\/tims\/updates\/news-2023\/\" class=\"more-link\">Forts\u00e4tt l\u00e4sa<span class=\"screen-reader-text\"> \u201dNews 2023\u201d<\/span><\/a><\/p>\n","protected":false},"author":1418,"featured_media":0,"parent":193,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-1009","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogg.mau.se\/tims\/wp-json\/wp\/v2\/pages\/1009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogg.mau.se\/tims\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogg.mau.se\/tims\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogg.mau.se\/tims\/wp-json\/wp\/v2\/users\/1418"}],"replies":[{"embeddable":true,"href":"https:\/\/blogg.mau.se\/tims\/wp-json\/wp\/v2\/comments?post=1009"}],"version-history":[{"count":2,"href":"https:\/\/blogg.mau.se\/tims\/wp-json\/wp\/v2\/pages\/1009\/revisions"}],"predecessor-version":[{"id":1012,"href":"https:\/\/blogg.mau.se\/tims\/wp-json\/wp\/v2\/pages\/1009\/revisions\/1012"}],"up":[{"embeddable":true,"href":"https:\/\/blogg.mau.se\/tims\/wp-json\/wp\/v2\/pages\/193"}],"wp:attachment":[{"href":"https:\/\/blogg.mau.se\/tims\/wp-json\/wp\/v2\/media?parent=1009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}